If you are new to Chester County Therapeutic Massage, you are asked to arrive 15-minutes prior to your scheduled appointment to allow time for completion of registration forms. We look forward to serving you.
Four hour advance notice is required when canceling/re-scheduling an appointment. If you are unable to provide us with 4 hours advance notice a cancellation feel will be charged.
All appointments booked within 4 hours of the scheduled appointment are considered a guaranteed appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is sufficient time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.